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25 Jan 2019

A technology platform for the future

Jacques van Wyk Chief Executive Officer at Ricoh SA
World of Change & Innovation

Speed, agility and flexibility – arguably the most important factors for business success in the digital age.

It’s no secret that workstyles are changing and workplaces are expanding outside of traditional offices to better meet customer needs. This is forcing businesses to adapt to change at an unprecedented rate.

At Ricoh South Africa, we’ve explored how businesses are coping in this environment. Speaking with SMB leaders, we have concluded that while 92% believe their sector is being digitally disrupted, only 41% are ready for that change now. The good news is that 74% believe technology improves their ability to innovate.

We’re continually learning from our customers. Listening to their feedback is essential to developing the right products and services. That’s why we’ve launched a game-changing range of Intelligent Devices. Just like any smart device you use, the new IM C Series of colour multifunction printers allows users to install any applications they like, at any time. This means devices will evolve and update as businesses change and technologies move on.

Let me be clear: these devices will destroy the perception of Ricoh as just a supplier of print hardware. We’re responding to the rapidly diversifying world of work, providing the technology and tools that will truly empower digital workplaces, wherever they may be and however they may grow.

Customers can use these devices in new ways to solve business problems specific to their unique situation. Harnessing the power of intelligent devices is going to be essential for any business looking to modernise its processes and realise efficiencies.

Employees want to work faster, smarter and more securely, and I’m proud to be in an organisation that enables our customers to take transformative steps on the road to these goals.

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